“Ism’s of Wisdom”, a polite way to communicate difficult topics· 0 comments · Dressing Room Conversations, Living authentically
Earning loyalty and the confidence of clients, friends and new connections along the way is not as easy as it seems. Think of the last time you found yourself caught for the”right” words to express what you really thought to a friend, client, family member or someone you just met. If you felt the person was distracted, uninterested, annoyed, or upset it’s possible you crossed the line. Personal experience has taught me, the words we choose and the delivery we present are often perceived different than intended. The more typical interpretation whether intentional or not can appear as righteous, hurtful and mean when in truth the intention was from a loving and transparent place of support.
Interpretation is whatever the person receiving chooses to see and hear.
After years of considering what could have, would have, might have, or did turn the client or friend off I found by simply listening and observing the response I’d be more able to embrace their discomfort and support them better. The language the body speaks combined with a creative use of wordplay, easily allowed me to articulate my thoughts in a positive, compassionate and funny way under any circumstances that might otherwise have been uncomfortable.
The result “tami-ism’s” a polite and friendly way to express to others compassion and transparency.
BE SENSITIVE NOT INSULTING:
Sincere: Best used to describe something very expensive. When you are not sure how a “high” cost will be received or viewed try this approach, ” yes it’s a very SINCERE price point, I completely appreciate how you feel, let’s consider “friendlier” priced items “. This use of quirky words can quickly with humor take the edge off a potentially uncomfortable conversation. It can create curiosity about the intention of the conversation in a positive way and take away discomfort associated with how someone feels about price. Great word tool to use when cost can potentially be an issue while conversing with anyone. By mixing humor you’re safely able to determine the level of comfort your client or friend is willing to tolerate with regard to the price on any product. It is always important to consider how differently we see the cost of admission to “the look, the feel, the must haves” differently. Not everyone can or will understand the value of $14,000 for a handbag just because it’s on trend and its difficult to find therefore the cost is justified. Or $400 to listen to music through “blinged” out headphones. Would you?
Friendly: The alternative to sincere. A price received with more comfort in general. For example; ” I love those shoes, they are such a FRIENDLY price point”! Creates a sense of comfort knowing you understand and heard the price tolerance of the person your speaking too.
Generous: My way of saying, “that’s a bargain at that price for the look, the feel the must have!”. Better not to assume a person wouldn’t want a bargain no matter the status of their bank account. Instead, consider the appreciation in finding a great value for the look on trend that may be tired in one season. Lets face it WE all love a deal in some way or another and why not share the bargain even with those who appear to not need it. Doesn’t stop the thrill of finding and purchasing a nice little trinket at a nice “friendly” price!
The best way to express feelings about the behavior of others, ask yourself how you might want to hear it? Implement the Golden Rule.
The response may look and feel different, the end result, positive, funny and with love.